Privacy
Policy

SPACE.CAT© is a multidimensional design and art universe created by Ally, an independent artist, designer, and creative director with over 26 years of professional experience. We offer design services, digital products, art, fashion, and spiritual education tools including the SoulMap experience.

We collect only what is necessary to provide you with the best possible experience:

• Personal information — name, email address, phone number when you submit a contact form or place an order
• Payment information — processed securely through Stripe; we never store your card details
• Order information — purchase history, product preferences, shipping details
• Usage data — pages visited, time on site, device type (via Google Analytics and Meta Pixel)
• Communications — messages you send us via email, contact forms, or our AI assistant

Your information is used exclusively to:

• Process and fulfil your orders (physical and digital products)
• Respond to your enquiries and provide customer support
• Send transactional emails — order confirmations, download links, project updates
• Send marketing communications — only if you have opted in
• Improve our website, services, and user experience
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

We use cookies and similar technologies to enhance your experience and understand how our site is used:

• Essential cookies — required for the website to function (shopping cart, login sessions)
• Analytics cookies — Google Analytics 4, to understand visitor behaviour
• Marketing cookies — Meta Pixel, to measure ad performance and enable retargeting

You can control cookies through your browser settings at any time.

We work with carefully selected third-party services to operate our business:

• Stripe — payment processing
• Printful / Printify — print-on-demand fulfilment
• Klaviyo — email marketing
• Notion — internal data management
• Google Analytics — website analytics
• Meta (Facebook/Instagram) — advertising and analytics

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are kept for a minimum of 5 years for accounting purposes. You may request deletion of your data at any time.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data (“right to be forgotten”)
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — unsubscribe from marketing at any time

To exercise any of these rights, contact us at ally@space.cat. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is secured with SSL encryption and industry-standard security practices.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.